What is the motor defender system and why do I need it?
Motor Defender introduces a unique, yet simple solution to prevent auto theft in a small do-it-yourself package. It is an alternative to standard expensive anti car theft systems, which are electronically based and easily tampered with. Motor Defender works in conjunction with other systems as additional protection, or as a stand-alone solution, to provide the ultimate in car protection.
Would Motor Defender be suitable for my vehicle?
Although the Motor Defender system is universally designed to fit all types of motors, it is currently available for Petrol types of vehicles only. Another version of the system, which is suitable for Diesel engines, is underway.
What is Motor Defender’s warranty policy?
Motor Defender System and parts are covered by a 1-year warranty. Please consult the WARRANTY section in your manual and on the website.
How can I get replacement parts for my Motor Defender system?
Replacement parts are available. Please contact support@motor-defender.com
Where can I get Motor Defender System installation/user guides?
The manuals can be found on the Support/Manuals section of the website.
Can a Motor Defender System installation render my warranty void?
Although this claim is often made, it is usually not true, albeit varies from one country to the next and depends on local government laws as well as car importers policy. For example, in the US, the Federal Magnuson-Moss Warranty Improvement Act protects consumers, clearly stating this claim to be illegal. In the state of Israel, the laws are similar, but installation of any auto parts that do not bear a proper standard association stamp is especially forbidden. Such acts could render the warranty void immediately.
Of course, in most cases, damages caused by improper installation of aftermarket products, your warranty would be void. So please consult your car manufacturer/importer, and install the system at your own discretion or seek the help of a qualified professional.
The system’s remote doesn't respond
Try replacing the battery. Motor Defender remotes use a standard 23A 12V battery available almost everywhere. Battery life is approximately 3 years. A spare remote is supplied as a backup. If that doesn’t help, please contact us at:support@motor-defender.com
The remote’s range has decreased
Try replacing the battery. Motor Defender remotes use a standard 23A 12V battery available almost everywhere. Battery life is approximately 3 years. A spare remote is supplied as a backup. If that doesn’t help, please contact us at: support@motor-defender.com
What happens if the system is on, and the remote doesn't respond?
Try replacing the battery. Motor Defender remotes use a standard 23A 12V battery available almost everywhere. A spare remote is supplied as a backup. If that doesn’t help, please contact us at: support@motor-defender.com
What battery is used for the remote?
Motor Defender remotes use a standard 23A 12V battery available almost everywhere.
Battery life is approximately 3 years.
Shipping policy
We ship worldwide, using Israel Postal Company. Other shipping methods and couriers such as Ups, FedEx, DHL are available upon request. |